November 9, 2020

Aviagen Arbor Acres team holds webinars for Algerian customers

The Aviagen Arbor Acres team recently held two webinars for its Parent Stock (PS) customers in collaboration with its Algerian distributor, Arbor Acres Algérie.

The webinars happened on September 28 and October 5 and were conducted in both French and Arabic, the local languages spoken within Algeria. The webinars have allowed the Aviagen Arbor Acres team to continue providing world-class customer service during the COVID-19 pandemic, Aviagen said.

During the webinars, customers received a number of presentations from both the regional Arbor Acres customer service team (CST) and members of the Arbor Acres Algérie CST.

Topics presented during the webinars included brooding and flock management, PS feeding management, feeding management in the production period and the importance of different feed diets in the production period.

"Our Arbor Acres Algérie distributor is an extension of Aviagen and has worked extremely hard in maximising the genetic potential of the Arbor Acres broiler in the region," said Aviagen technical manager Moez Eleuch. "These webinars are only the beginning of our virtual support to our customers. Webinars are a great way for us to stay in touch with our customers throughout these unprecedented times and allows us to provide any customer support when we cannot do so in person.

"For us, it's greatly important that we provide these webinars in the local language for our customers so they can receive information in their native language. On behalf of our team, I would like to thank Arbor Acres Algérie for collaborating with us on providing important support information to our customers and for their continued support."

- Aviagen