October 4, 2023
Aviagen Asia Pacific achieves milestone with deployment of Remote Support System in Philippines
Aviagen® Asia Pacific has announced a significant milestone with the successful deployment of its revolutionary Remote Support System at selected farms and a hatchery in Mindanao, Philippines.
The company chose Bounty Plus Inc. as the first customer to stress test the capabilities of the system. The activities took place between August 29 and September 1, marking a pivotal moment in Bounty's history. The remote location with its poor signal strength was chosen in order to rigorously test the remote support system and demonstrate functionality in a real-world environment with challenging network conditions.
Aviagen Asia Pacific's team, including Greg Hitt, Daniel Gomes, Jason Cormick, Camilo Taylaran and Mike Block, collaborated with the Bounty Team, consisting of Attorney Kenneth G. Cheng, Dr. Milson San Gabriel, Noel Fajardo, Dr. Dan Gamad and Dr. Jonathan Codilla. Together, they introduced the Remote Support Equipment to enhance stress testing and system installation in Bounty Plus' operations.
"Bounty consistently leads the way in embracing innovation and emerging technologies to equip itself for future challenges. This remote technology aligns seamlessly with Bounty's fundamental values," said Cheng.
The Remote Support Equipment, which was developed in-house, is a cutting-edge package encompassing both hardware and software components, Aviagen explained. It boosts real-time communication with features such as video and audio capabilities, augmented reality enhancements and more.
The easy-to-use solution utilises unique hardware, layered in a tiered package, allowing users from the most difficult locations to connect and discuss with Aviagen specialist
This first customer experience with the system represents a significant leap forward for Aviagen Asia Pacific, underscoring the company's commitment to innovation and customer-centric solutions, Aviagen said.
Greg Hitt said: "Bounty Plus Inc. was selected for this initial deployment due to their unwavering enthusiasm for embracing new technology and their willingness to collaborate with us in providing valuable feedback. This solution will pave the way for meaningful field communications between our wider support team and our valued customers, driving performance and positively impacting their bottom-line financial success. We are excited to witness the system's full potential unfold."
- Aviagen