August 5, 2020

Aviagen Asia Pacific's webinar presents tools to support customers for chick production

On July 13-15, Aviagen Asia-Pacific hosted the "Brooding Masterclass" webinar as an exclusive, value-added service for its customers.

The online meeting featured management practices that result in a positive chick start – from hatch through seven days of age. Led by the regional Aviagen customer service team and a panel of international experts, the three sessions offered vital management advice on house preparation, environmental conditions at the hatchery during transport and in house, lighting, gut health, nutrition and other strategies to optimise bird health, welfare and performance in the first seven days of life. Customers were awarded with certificates for completion of the sessions.

Based on positive feedback from customers who attended the company's April webinar on the impacts of COVID-19 on the Asian poultry industry, the Aviagen Asia-Pacific team sees the webinars as one of the many opportunities to stay connected to their clients. "During these uncertain times, it's more important than ever to stay in close contact with our customers. Through the customer-focused webinars, we continue to show our commitment to sharing the latest knowledge to promote their success," remarked Rafael Monleon, business manager at Aviagen Asia Pacific.

The event proved to be popular, with 75% of attendees giving feedback via the post-webinar survey portal. The respondents gave the overall event more than 4.5 out of five stars. Based on their comments, they found this type of event to be beneficial, not only during a time of travel restrictions, but for overall continuing education.

- Aviagen