March 23, 2012

Retail giant Carrefour has closed a store in China's Henan temporarily, after the store was discovered altering expiry dates on meat products and selling normal chickens at a higher price as free range poultry.

Wang Shangwei, the public relations manager of the far-west region of Carrefour China, told China Daily on Sunday afternoon that the Carrefour store in the Huayuan Road of Zhengzhou, capital of Henan, was closed as ordered by the local industrial and commercial bureau on Sunday morning.

The store was found to be repackaging normal chicken as free-range chicken at twice the price and ignoring its own sales codes to sell expired meat, including chicken gizzards and mutton rolls, China Central Television, the country's largest television network, reported on Thursday night.

The store will cooperate with the investigation conducted by industrial and commercial authorities, and the other local Carrefour stores will double-check their operations to avoid similar wrongdoings, Wang said.

It remains unknown when the store will reopen, he added.

The Carrefour store's cheating of consumers with fraudulent prices and expired food are serious violations of the Law on the Protection of Consumers' Rights and Interests, an official surnamed Chen from the local industrial and commercial bureau told Dahe Daily in Zhengzhou.

The store has to rectify itself and will need the permission of the industrial and commercial authorities before it can reopen, Chen was quoted as saying.

Carrefour China apologized to the public in a statement issued on Thursday night after the CCTV report, vowing to investigate the case and punish the employees responsible.

"We will further improve the training and take measures to ensure we earnestly implement the provisions needed to safeguard the interests of consumers," according to a statement on the Carrefour China website.