May 7, 2019
Forward-thinking Kemin Animal Nutrition and Health operations
Kemin Animal Nutrition and Health is extending its operational strengths in the feed sector to the farm sector, shares Kelvin Wong, Operations Director at Kemin Animal Nutrition and Health, Asia Pacific, in an interview with eFeedLink at their Singapore plant.
According to Kelvin, in the feed sector, Kemin has long established its unique value proposition in programme selling based on customers' requirements. Kemin adds value to its products by recommending the best fit solution for each respective customer. "Our programmes are supported by a team of experienced professionals throughout the purchase cycle, which includes knowledgeable subject matter experts, approachable sales representatives and upright customer laboratory services team," highlights Kelvin. To further increase its competitive advantage, Kemin has embarked on recent initiatives to expand its production capabilities, shortening the lead time of product delivery for customers.
Moreover, as part of Kemin's strategy to venture into its unexplored market segments, Kemin is extending its operational strengths in the feed sector to the farm sector. One area is by making small product packagings (100g and 1kg) commercially available for the needs of the farm sector, including smaller, independent farms.
As part of Kemin's Global initiative, it aims to be proactive in its efforts towards sustainability, environmental protection, and occupational health and safety (OH&S). These initiatives go beyond just productivity or product quality improvements, Kelvin stresses. As examples, filling and packaging automation and scrubber technologies adopted by Kemin are not only hygienic and user-friendly but also protect the environment.
Responding to digitalisation needs of the industry and customers, Kemin is progressively adopting relevant solutions. Kelvin shares that the company has recently implemented barcode technology in its warehouse operations, and more specifically even QR codes for some of its product brochures and packagings which customers can scan for more information. These are part of Kemin's global "procurement to sales initiative", which Kelvin describes to be in the near future similar to an online courier service platform, where customers can order and check products, and track their delivery status online. "We are currently mapping out milestones for this project, and we aim to link our barcode technology with our global initiative," says Kelvin.
Workplace Safety and Health (WSH) is another area whereby forward thinking is critical. Kemin's Singapore plant has attained the "bizSAFE Level 3" certification which is recognised by the Workplace Safety and Health (WSH) Council. Workplaces that attained "bizSAFE Level 3" would have their Risk Management (RM) plan implemented, in compliance with the requirements under the Workplace Safety and Health Act (WSHA) and its subsidiary legislation. Companies require a third party, Ministry of Manpower-approved WSH auditor to evaluate their implementation of the risk management plan and for the risk management plan to include initiatives against terror threats at the workplace, to attain "bizSAFE Level 3" certification.
Kelvin shares some illustrative examples for WSH:
1) All work facilities are inspected regularly to meet specific lighting standards which ensure good visibility and safety conditions are maintained.
2) Kemin has recently rebuilt the shop floor flooring which is made with a highly chemical-resistant and mechanically-durable material which has improved the overall hygiene and safety conditions at the shop floors.
3) Additional safety measures towards work-at-height activities are emphasised, such as the railing structures which are built around the cooling tower, help to eliminate the risk of falling from a height.
4) Equipping our forklifts with an additional 'blue light' warning feature helps to alert the pedestrians in advance on a reversing forklift.
5) Our recent campus upgrading includes improving the traffic management of export containers within the campus to enhance traffic safety significantly.
At Kemin's Singapore campus, employees strive to make the premises a safe and healthy one, with the aim that people will return home safe and healthy at the end of a day's work. We are embarking on the following WSH initiatives:
1) Implement 5S Plan to create a Safe, Visual and Clean factory to facilitate cleaner and safer work areas so that tripping hazards and other common dangers are eliminated.
2) Create better WSH awareness by watching online safety videos. Employees are encouraged to watch these videos to better know about their workplace hazards and control measures.
3) Develop and implement a behavioural safety and intervention program to curb unsafe work behaviour and promote safe working practices in the workplace.
Importantly, Kelvin points out that employees are advocated continuously to report on near miss incidents and potential hazards immediately; this ultimately helps to reduce the likelihood of a potential hazard leading into a full-blown accident.
To date, the Singapore plant supports the Asia Pacific region of Kemin Animal Nutrition and Health business (excluding China and India), supplies to 15 countries, and is supported by eight distribution centres within the region.